Digital

A character of innovation and where the user experience makes the difference.

Digital Channels are nowadays critical to an institution's success in connecting with its Customers. The use of Channels anywhere, access to the Bank regardless of the solution chosen, are all elements to be considered in the Digital Channels strategy to be implemented.

Our teams, with more than 15 years in the implementation of Digital Channels projects in various countries, help institutions to obtain the best possible results with their Internet Banking, Mobile Banking or even SMS Banking.

The implementations of the Digital Channels solutions are fully integrated with the Institution's Core Banking.

Scope of services

Assessment of the current state of Digital Channels – helping our Customers define the next steps in their Digital journey through an assessment of the current state of their channels (gap analysis).
Image according to each institution – elaboration of a graphic proposal for the various digital channels, allowing a similar and frictionless user experience across the various channels.
Simplification in delivery – with Asseco PST's Digital Channels solutions being fully integrated with Promosoft Financial Suite, our teams strive for simplicity in delivery. Processes and developments already implemented and modularised vs. tailor-made developments with increased risk.
Training – aware that the digital channel solutions are to be maintained by the internal teams of each institution and the response time for an incident or request in these solutions should be as short as possible, theoretical and practical training is one of the most important phases for the success of the projects.

References

Contact

Digital

eduardo.ferreira@pst.asseco.com